Network problems

Incident Report for Positus System

Resolved

This incident has been resolved.

Posted Jul 08, 2022 - 14:45 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 08, 2022 - 14:28 GMT-03:00

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 08, 2022 - 13:41 GMT-03:00

Update

We are continuing to investigate this issue.

Posted Jul 08, 2022 - 13:09 GMT-03:00

Investigating

Some API services are unavailable in some regions.

Posted Jul 08, 2022 - 12:49 GMT-03:00

This incident affected: Positus API (Send Text, Send HSM, Send Contact, Send Location, Send Image, Send Document, Send Video, Send Audio, Download Midia, Endpoint), Positus Studio, and Infrastructure (Load Balancers).